Sep 23: Upselling

UPSELLING: How to make business more profitable and customers more satisfied

A keen eye, a listening ear, an open mind and good product knowledge are the basic requirements for any sale to take place. These same skills can be used to upsell — sell more products to the same customer — increasing the value and the bottom line, so everyone benefits.

At this fun and interactive 2 hour workshop you’ll learn:

  • How to provide customer experiences that will help you sell more AND create raving fans
  • How to read your customer
  • How to upsell features, accessories and quality
  • The practical applications of upselling
  • How to anticipate and deal with with objections

Date: Tuesday 23 September

Venue: Old School Arts Centre Stewart Street.

Time: 5.15 pm – 7.30 pm (Free drinks and nibbles at 5.15pm. Prompt start at 5.30pm)

Trainer: Stephanie Philp

Investment:
$25 plus GST Members,
$45 plus GST Non-members.

Bookings Essential: Ph: 825-7003 or email accounts@raglanchamber.co.nz

Kind Regards
Stephanie Philp
Training Sub Committee
Raglan Chamber of Commerce

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