UPSELLING: How to make business more profitable and customers more satisfied
A keen eye, a listening ear, an open mind and good product knowledge are the basic requirements for any sale to take place. These same skills can be used to upsell — sell more products to the same customer — increasing the value and the bottom line, so everyone benefits.
At this fun and interactive 2 hour workshop you’ll learn:
- How to provide customer experiences that will help you sell more AND create raving fans
- How to read your customer
- How to upsell features, accessories and quality
- The practical applications of upselling
- How to anticipate and deal with with objections
Date: Tuesday 23 September
Venue: Old School Arts Centre Stewart Street.
Time: 5.15 pm – 7.30 pm (Free drinks and nibbles at 5.15pm. Prompt start at 5.30pm)
Trainer: Stephanie Philp
Investment:
$25 plus GST Members,
$45 plus GST Non-members.
Bookings Essential: Ph: 825-7003 or email accounts@raglanchamber.co.nz
Kind Regards
Stephanie Philp
Training Sub Committee
Raglan Chamber of Commerce