Waikato District Council is set to FLICK THE SWITCH ON A MAJOR SOFTWARE UPGRADE
The Waikato District Council is about to implement a major $150,000 software upgrade to the computer systems that contains its main databases of customer information. The Council says that the new system will mean that staff can do their jobs more efficiently, and provide a higher level of service to customers.
The upgrade will be implemented on April 26 and 27, and over these two days Raglan and other Council staff will be not be able to update records, or enter payments on our system.
They will still be open for business on these days, and their customer service team across the district will still be able to access our system to view information, assist with enquiries and take payments. However information cannot be entered or amended in our systems over this time.
To assist us in carrying out this upgrade, the Council is asking that where possible, Waikato residents avoid April 26 and 27 when filing applications or making payments with the council.
Council staff will be doing everything they can to minimise disruption during this upgrade, and we appreciate the patience of Waikato residents while we carry out this important upgrade work.
The Council says that this upgrade will give them the latest in records-management software, enabling them to keep better manage the information they keep. It has taken around nine months to complete.